TheGuyBooks Consumer Terms

Effective Date: August 1, 2026

These Consumer Terms (these "Terms") are the agreement between TheGuys App LLC, a Florida limited liability company operating TheGuyBooks ("TheGuyBooks," "we," "us," or "our"), and you, the individual who signs up for the Individual plan for your own use.

They are written in plain words on purpose. Where a sentence has to be precise to mean anything, it is precise; nothing here is hidden in a footnote.

Who these Terms are for. These Terms cover the Individual plan — one person buying bookkeeping for their own work. You are the customer, and you may be a consumer. That is the whole point of this plan, and nothing in these Terms takes away a right your state's consumer law gives you.

Which document applies to you. Our separate Terms of Service cover businesses that resell or embed TheGuyBooks for their own customers, and those terms say expressly that they are not offered for personal, family, or household use. If you bought the Individual plan, these Terms apply to you, not those.

By starting your free trial, entering your card, or using TheGuyBooks, you agree to these Terms. If you do not agree, do not sign up. You must be at least 18 years old.

1. What TheGuyBooks Is

TheGuyBooks is bookkeeping software you use in a web browser. We run it on our own servers; you do not install anything and we do not give you a copy of the software.

It is not tax filing and it is not advice. TheGuyBooks is not an accountant, a tax preparer, a lawyer, or a financial adviser, and nothing it shows you is professional advice. Section 10 says more about that, and it matters.

What it does not do. It does not connect to your bank account. You upload a file you export from your bank or card, or you type entries in yourself. It is not payroll. We say this here for the same reason we say it on the website: it is what you are buying, and you should know before you pay.

We keep improving it. We may change and update the service. While you are paying for it, we will not strip out the core of what you bought.

2. Your Free Trial, What It Costs, and When You Are Charged

This section is the money section. Read it.

2.1 The free trial. Your first 30 days are free. We ask for a card when you sign up, and $0 is charged that day. The card is held so the subscription can start by itself when the trial ends.

2.2 What happens when the trial ends. Unless you cancel before the trial ends, your paid subscription starts automatically and your card is charged. The amount is the price you chose when you signed up:

1. $20.00 per month, charged every month; or
2. $200.00 per year, charged every year.

The exact date of your first charge is shown to you before you enter your card, and again in the email we send when your trial is about to end. Counting from the day you sign up, it is the 31st day.

2.3 It renews by itself until you cancel. After the first charge, your subscription renews automatically for another period of the same length — another month, or another year — and your card is charged each time, until you cancel. There is no end date and no separate renewal to agree to. This is what "automatic renewal" means, and by starting the trial you are agreeing to it.

2.4 How to cancel (and it is always available). You can cancel at any time, online, in the same place you signed up — no phone call, no email required, no reason needed. Section 3 gives the exact steps.

2.5 When you cancel, you keep what you paid for. Cancelling stops the NEXT charge. It does not cut you off in the middle of a period you already paid for: your books stay open until the end of the period your last payment covered, and then the subscription ends. During the free trial, cancelling ends it immediately and you are never charged at all.

2.6 Taxes. Prices do not include sales or similar taxes. Where we are required to collect them, they are added at checkout and shown before you pay.

2.7 Your card. Payments are handled by Stripe, our payment processor. We never see or store your full card number. You are telling us we may charge the card you gave us for each renewal until you cancel.

2.8 If a payment fails. We will tell you by email and try the card again over the following days. Your books stay open during that time. If the payment still does not go through after those attempts, your access is paused until it does — nothing is deleted, and access comes back on its own the moment a payment clears.

2.9 If we change the price. We will email you at least 30 days before any price change, and it only takes effect at your next renewal. If you do not want the new price, cancel before that renewal and you will not be charged it.

3. How to Cancel

You signed up online, so you can cancel online. Two ways, both self-serve, both available whenever you like:

1. In your account. Sign in, open your account page, and choose Cancel subscription. It opens our payment provider's secure page and cancels there.
2. Straight from the billing page. The same page is linked from every billing email we send you.

Cancelling takes effect as described in Section 2.5: no more charges, and your books stay readable to the end of the period you already paid for.

If either route ever fails you, email us at support@theguys.app and we will cancel it for you. That is a backstop, not the main road — you never have to ask a person for permission to stop paying.

4. Refunds

We do not give refunds for a charge that has already been taken, and payments are not prorated when you cancel part-way through a period. The 30-day free trial is the try-before-you-pay window, and it is why this policy is what it is: you can use the whole product for a month, with your own numbers in it, before any money moves.

Cancelling stops future charges, always. And nothing here limits a refund we are required to give you by law.

5. Your Account and Keeping It Safe

5.1 Accurate details. Give us a real email address and keep your billing details current. Your email address is how you sign in and how we reach you about your money.

5.2 Your password is yours. Keep it to yourself. Anything done from your signed-in account is treated as done by you. Turn on the second sign-in step (an authenticator app) if you want the stronger door — we recommend it.

5.3 If something looks wrong. Tell us straight away at support@theguys.app if you think someone else has got into your account.

5.4 We hold your login. We create and hold your login through our own sign-in system, and we store your password only in hashed form and any second-factor secret encrypted.

6. Ending the Agreement, and What Happens to Your Books

6.1 You can leave whenever you want. Cancel as described in Section 3. These Terms end when your subscription does.

6.2 We can end it, but not on a whim. We may suspend or close your account if you seriously break these Terms, if a payment goes unpaid after the retries in Section 2.8, or if the law requires it. Except where the problem is urgent or unlawful use, we will tell you first and give you a chance to put it right.

6.3 Get your numbers out. Every report exports to a CSV file, at any time, while your account is open. Do that before you leave if you want your records — it takes a minute and they are yours.

6.4 After you leave. For 90 days after your subscription ends you may ask us for one export of your books data and we will provide it in a machine-readable format. After that window we delete your books data within 30 days, except that copies may persist in encrypted backups for up to 35 further days before they age out. We keep records we are legally required to keep — payment and tax records, security logs — for as long as the law requires.

6.5 What survives. Sections 4, 6.4, 6.5, 9 through 15, and anything else that by its nature should outlast the agreement, survive it.

7. Fair Use

Do not use TheGuyBooks to break the law, to record or hide unlawful money, or to put in data you have no right to put in. Do not attack, probe, scrape, or reverse engineer the service, try to reach anyone else's books, or resell access to your account. Do not use it where a failure could hurt somebody.

If you do any of that, Section 6.2 applies.

8. Your Data, and What We Do With It

8.1 Your books are yours. You own everything you put into TheGuyBooks.

8.2 What you let us do with it. You give us permission to store, process, back up, and display your data purely so we can run the service for you, keep it secure, and comply with the law. Nothing else.

8.3 We do not sell your data. Not to advertisers, not to data brokers, not to anyone. We may use anonymous, aggregated information about how the service is used — the kind that cannot identify you or your books — to make it work better.

8.4 Privacy. How we handle personal information is set out in our Privacy Policy, which is part of this agreement.

8.5 Where it lives. The service runs in the United States.

8.6 Companies that help us run it. We use a small number of providers behind the scenes — hosting, database, email, and payments. The current list is published at theguybooks.com/subprocessors.

9. You Are Responsible for Your Own Books

Every number TheGuyBooks shows you comes from what you put in and how you categorized it. You are responsible for checking your own figures, for the accuracy of your books, and for anything you file or decide based on them. If a number is wrong because the entry behind it was wrong, that is a data problem, not a software failure, and we are not liable for what follows from it.

10. No Professional Advice

TheGuyBooks is software. It does not give accounting, tax, legal, or financial advice, and no screen, report, or suggestion in it is advice. Use an accountant or a tax professional for that. We are not liable for a filing you submit, a deduction you claim, or a decision you make in reliance on what the software showed you.

11. What We Own

We own TheGuyBooks — the software, the design, the words, and everything in it. While you are subscribed you have permission to use it for your own bookkeeping. That permission ends when your subscription does. If you send us ideas or feedback, we may use them without owing you anything for it.

12. Our Warranty, and What We Do Not Promise

WE PROVIDE THE SERVICE "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not promise the service will never be down, never have a bug, or produce output suitable for any particular tax or regulatory purpose.

Some states do not allow those exclusions. If yours does not, they do not apply to you, and you have whatever warranty rights your state's law gives you. Nothing in these Terms takes those away.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

1. Neither of us is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost data.
2. Our total liability to you, for everything combined, will not exceed the greater of the amount you paid us in the 12 months before the event that caused it, or one hundred U.S. dollars (US $100).

These limits do not apply to our own fraud, our gross negligence or willful misconduct, death or personal injury caused by us, or anything else that cannot be limited under the law that applies to you. Some states do not allow these limits; where that is so, they do not apply to you.

14. Changes to These Terms

We may change these Terms. If a change matters to you — anything about price, renewal, cancellation, or your rights — we will email you at least 30 days before it takes effect, and the change applies from the date stated in that email. If you do not agree, cancel before that date and the old terms govern everything up to it. Small corrections that do not affect your rights (fixing a typo, clarifying a sentence) take effect when posted.

We will always post the current version at theguybooks.com/consumer-terms, with its Effective Date at the top.

15. Disputes

15.1 Talk to us first. Before starting anything formal, email legal@theguys.app describing the problem. Most things get sorted this way, and we will try in good faith for 30 days.

15.2 Which law applies. These Terms are governed by the law of the State of Florida, except that nothing in this section deprives you of the protection of the mandatory consumer-protection laws of the state where you live. Those apply to you regardless.

15.3 Arbitration, and your right to opt out. If we cannot resolve it informally, either of us may take the dispute to binding arbitration before a single arbitrator, administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration is held where you live, by phone, or by video — your choice — and we pay the filing and arbitrator fees the Consumer Rules require us to pay.

You can opt out of arbitration. Email legal@theguys.app within 30 days of first agreeing to these Terms and say you are opting out of the arbitration section. That is all it takes. Opting out changes nothing else about your account and we will not treat you differently for it.

15.4 Small claims are always open. Either of us may bring an individual claim in small claims court instead. Arbitration does not take that away.

15.5 Individual claims only. CLAIMS ARE BROUGHT ON AN INDIVIDUAL BASIS. NEITHER OF US MAY BRING OR JOIN A CLASS ACTION OR A REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT COMBINE CLAIMS. If this paragraph is unenforceable where you live, it does not apply to you and the rest of this section still stands.

15.6 Time limit. Bring any claim within one year of when it arose, except where the law that applies to you does not allow the limitation period to be shortened.

16. General

16.1 The whole agreement. These Terms and our Privacy Policy are the entire agreement between us about the Individual plan.

16.2 If one part fails. If a court or arbitrator finds any part of these Terms unenforceable, the rest still applies.

16.3 Not enforcing something once. If we do not enforce a right straight away, we have not given it up.

16.4 Transfers. You cannot transfer your account to somebody else without our written agreement. We may transfer these Terms as part of a merger, acquisition, or sale of the business.

16.5 Notices. We reach you by email at your account address, or by a notice inside the product. You reach us by email at legal@theguys.app.

16.6 Reading it. Headings are for convenience. "Including" means "including without limitation."

17. Contact

TheGuys App LLC, operating TheGuyBooks

Support: support@theguys.app

Legal: legal@theguys.app

Security: Admin@theguys.app